Privacy policy for the StelsVPN internet service

STELSVPN PRIVACY POLICY

1. GENERAL PROVISIONS

This Privacy Policy describes how STELSVPN (the “Service”) collects, uses, and protects user information.

By using the Service, you confirm that you have read and agree to this Privacy Policy.

The Service provides VPN (Virtual Private Network) functionality using Apple technologies, including the NEVPNManager API, in compliance with Apple platform requirements.

2. IMPORTANT DATA DISCLOSURE

Before using the Service and prior to any purchase or subscription, users are informed of the following:

• The Service collects only the minimum data necessary to operate
• The Service does NOT track user browsing activity
• The Service does NOT log VPN traffic, DNS queries, or browsing history
• The Service does NOT sell, share, or disclose user data to third parties for any purpose

By using the Service, you acknowledge and agree to these terms.

3. DATA WE COLLECT

We collect only the data necessary to provide the Service:

3.1 Information provided by the user:

• Email address (for account registration and support)

3.2 Technical data:

• IP address (used only during the active session and not stored after session termination)
• Device type and operating system
• App performance and diagnostic data (for troubleshooting purposes only)

3.3 Payment information:

Payments are processed via Apple’s payment system.
We do not collect or store any payment information.

4. DATA WE DO NOT COLLECT

The Service strictly does NOT collect or store:

• Browsing history
• DNS queries
• Internet traffic content
• Websites visited
• Persistent IP address logs
• Any activity within the VPN connection

5. HOW WE USE DATA

Collected data is used exclusively for:

• Providing VPN connectivity
• Managing user accounts
• Customer support
• Improving service performance and reliability

6. DATA SHARING AND DISCLOSURE

We follow a strict policy:

👉 We do NOT sell, share, or disclose user data to third parties for any purpose.

Exceptions apply only where required by law, including:

• Legal obligations
• Requests from authorized government authorities

In such cases, only the minimum necessary data is disclosed.

7. DATA RETENTION AND SECURITY

We implement reasonable technical and organizational measures to protect user data.

Data is retained only for as long as necessary to provide the Service.

8. COOKIES AND TRACKING

The Service does not use cookies or tracking technologies to monitor user activity within the VPN.

Any limited technical use is strictly for maintaining Service functionality.

9. USER RIGHTS

Users have the right to:

• Request deletion of their data
• Access information about stored data
• Withdraw consent to data processing

Requests can be sent to: info@stelsvpn.com

10. LEGAL COMPLIANCE

The Service complies with:

• Regulation (EU) 2016/679 (GDPR)
• Applicable laws of relevant jurisdictions

The Service is not intended for use in regions where VPN services require a license unless such license is obtained.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

The latest version will always be available within the app and on the website.